Return & Refund Policy

1. Returns

We want you to be completely satisfied with your purchase. If you are not happy with your product, you may return it within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused, in the same condition that you received it, and in its original packaging.

• Proof of purchase (order number or receipt) is required.

• Items marked as final sale or personalized products are not eligible for returns.

2. Return Process

To initiate a return:

1. Contact our support team at [zayrahpro.com@gmail.com] within 30 days of delivery.

2. Provide your order number and reason for return.

3. We will provide instructions on how to ship your item back.

Note: Customers are responsible for return shipping costs unless the item is defective or damaged.

3. Refunds

Once we receive and inspect your returned item:

• Refunds will be processed to your original payment method within 7–10 business days.

• Shipping fees are non-refundable.

4. Exchanges

We currently do not offer direct exchanges. To get a different item, please return your original purchase for a refund and place a new order.

5. Damaged or Defective Items

If your item arrives defective or damaged:

• Contact us immediately at [your email/contact] with a photo of the damaged item.

• We will provide a full refund or replacement at no extra cost.

6. Contact Us

If you have any questions about our return policy, please contact us:

• Email: [zayrahPro@gmail.com]

• Phone: [03422518963]